Project

General

Profile

Actions
Copy link

Support #5

open
RA

Support - Germany - SN TACW2234922G0012

Support #5: Support - Germany - SN TACW2234922G0012

Added by Redmine Admin about 6 hours ago.

Status:
New
Priority:
Normal
Assignee:
-
Start date:
12/22/2025
Due date:
% Done:

0%

Estimated time:

Description

New support request received via Microsoft Forms.

Customer name:
Gabriel Zambrano

Customer email:

Country:
Germany

Serial number:
TACW2234922G0012

Problem description:
We tested the FW update function on a charger from 1.8.21 to 1.8.34 successfully. Please check your command and bin files again. Do remember that the network of chargers should be 4G/LAN. FTP upgrade doesn’t support WIFI. Thank you.

No data to display

Actions
Copy link

Also available in: PDF Atom